Headlam Hall

Luxury Hotel & Wedding Venue

Client Overview

Headlam Hall is a privately owned 38-bedroom luxury country house hotel located between Darlington and Barnard Castle. The hotel features a spa, golf course and elegant dining spaces, and is known for delivering a high-quality, refined guest experience.

Our Service

Brompton Laundry provides Headlam Hall with a dependable, high-quality linen service tailored to the needs of a luxury hotel. After choosing to move away from a national supplier in favour of working with a trusted local partner, Headlam Hall experienced a smooth and straightforward transition. We supply consistently high-quality bed and table linen, supported by reliable deliveries and responsive service from our experienced team, helping the hotel maintain its high standards with complete peace of mind.

Client Testimonial

“We have worked with Brompton laundry for just over a year now, we decided to switch laundry suppliers as our ethos is to work with local suppliers wherever possible, I have to say they made the switchover very easy and the service from the entire team has always been first class with good quality bed and table linen”

– Angela, House Manager

The Results

A smooth, hassle-free transition to a new laundry provider

Consistently high-quality bed and table linen

Reliable service from a trusted local supplier

Ongoing support aligned with the hotel’s values

For more information about Headlam Hall click here

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Post Info

Date Published: 04/12/25
Author: Elle Prince
Location: Darlington

testimonials

What Our Clients Say

We’re proud to work with some of the region’s leading hospitality businesses. Here’s what they say about our service.

We have worked with Brompton Laundry for 8 years across the majority of our holiday homes and wouldn’t hesitate to recommend them. The quality of the linen is consistently high, which makes such a difference to our guests’ experience. Just as importantly, the team are incredibly reliable - delivering on time to some of our more far-flung properties in the Dales. That consistency and dependability gives us real peace of mind, and we know we can always count on them.

Yorkshire Escapes

Holiday Letting Company

When our previous Linen Service Provider moved out of Yorkshire, nearly10 years ago, we were keen to maintain our ethos of only using local, and independent suppliers.  Fiona and Brompton Laundry were recommended to us by a fellow B&B operator, from the first meeting with Fiona we knew that we had lucked out.  Professional and detailed with an eye on customer care.  This has filtered down to everyone that we deal with at any stage, Sue in the office and our delivery team Darren, Graham and Colin. 

Everyone is a pleasure to deal with, and change requests are dealt with efficiently and courteously.

Simon & Andrea

Owners, No. 21 York

Brompton Laundry make everything seamless and stress-free! We simply couldn’t run our holiday cottage business without them. Collections and deliveries are on time, every week, and always with a smile. The superior quality linen never fails to impress our guests, who frequently mention the “fluffy white towels” and “luxury bedding” in their reviews. We feel very fortunate to have such a brilliant, professional service right here in the Dales.

Sarah Horsley

Owner

We have worked with Brompton Laundry for over 12 years, and throughout that time they have consistently supplied top-quality bed linen and towels to our holiday cottages. Their service is excellent, and the team are always friendly, professional, and genuinely helpful. On the rare occasion that an issue has arisen, it has been resolved quickly and efficiently with minimal fuss. Brompton Laundry are reliable, responsive, and a pleasure to work with, and I would not hesitate to recommend them.

Alison Handley

Yorkshire Dales Cleaning Company

We have worked with Fiona and the team at Brompton Laundry for over 10 years, and they ensure all of our linen is properly looked after. They are reliable, helpful and always deliver. This support has been a huge help to our team, keeping everything consistently up to standard and allowing us to focus on our roles here. I would always recommend them – they are great to work with.

James Allison

Middleton Lodge

why choose us?

Trusted by Hospitality Businesses for Quality, Care and Consistency

Our focus on quality, reliability and personal service makes us the trusted choice for hospitality professionals across the North.

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Exceptional Quality

Every item is hygienically cleaned, pressed and packed, ensuring your linen looks flawless, every single time.

Dependable Logistics

We work around your schedule with dependable pickups and drop-offs, so you never miss a service window.

Sustainable Process

Our systems use less water and energy, helping you meet sustainability goals without compromising on quality.