Meet the Team

The people behind Brompton Laundry’s trusted service

Our Team, Our Strength

The People Behind Brompton Laundry

Behind every item of carefully packaged linen is a group of professionals who care about the quality of service our customers receive, from our office staff to our drivers on the road.

It is important to us that we build long lasting customer relationships over time built around trust and reliability.

We believe that service is personal. That’s why our team takes the time to understand each client’s unique needs, adapt to seasonal demands, and deliver with a smile. It’s this commitment to both quality and relationships that sets us apart in the hospitality linen hire industry.

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Customer Service

Customer service is at the heart of everything we do. Whether it’s answering questions, responding to last-minute requests, or helping you plan ahead for busy periods, our team are proactive, friendly and always ready to assist.

Delivery

Our long serving delivery team are the face of Brompton Laundry out on the road finding their way to customers all over region. They operate to strict schedules with a focus on punctuality, care and efficiency, ensuring your linen arrives exactly when and where you need it.

Quality & Care

Quality and care are embedded in every stage of our process. We apply thorough inspections and meticulous handling so that everything we supply supports your brand standards.

testimonials

What Our Clients Say

We’re proud to work with some of the region’s leading hospitality businesses. Here’s what they say about our service.

We have worked with Brompton Laundry for 8 years across the majority of our holiday homes and wouldn’t hesitate to recommend them. The quality of the linen is consistently high, which makes such a difference to our guests’ experience. Just as importantly, the team are incredibly reliable - delivering on time to some of our more far-flung properties in the Dales. That consistency and dependability gives us real peace of mind, and we know we can always count on them.

Yorkshire Escapes

Holiday Letting Company

When our previous Linen Service Provider moved out of Yorkshire, nearly10 years ago, we were keen to maintain our ethos of only using local, and independent suppliers.  Fiona and Brompton Laundry were recommended to us by a fellow B&B operator, from the first meeting with Fiona we knew that we had lucked out.  Professional and detailed with an eye on customer care.  This has filtered down to everyone that we deal with at any stage, Sue in the office and our delivery team Darren, Graham and Colin. 

Everyone is a pleasure to deal with, and change requests are dealt with efficiently and courteously.

Simon & Andrea

Owners, No. 21 York

Brompton Laundry make everything seamless and stress-free! We simply couldn’t run our holiday cottage business without them. Collections and deliveries are on time, every week, and always with a smile. The superior quality linen never fails to impress our guests, who frequently mention the “fluffy white towels” and “luxury bedding” in their reviews. We feel very fortunate to have such a brilliant, professional service right here in the Dales.

Sarah Horsley

Owner

We have worked with Brompton Laundry for over 12 years, and throughout that time they have consistently supplied top-quality bed linen and towels to our holiday cottages. Their service is excellent, and the team are always friendly, professional, and genuinely helpful. On the rare occasion that an issue has arisen, it has been resolved quickly and efficiently with minimal fuss. Brompton Laundry are reliable, responsive, and a pleasure to work with, and I would not hesitate to recommend them.

Alison Handley

Yorkshire Dales Cleaning Company

We have worked with Fiona and the team at Brompton Laundry for over 10 years, and they ensure all of our linen is properly looked after. They are reliable, helpful and always deliver. This support has been a huge help to our team, keeping everything consistently up to standard and allowing us to focus on our roles here. I would always recommend them – they are great to work with.

James Allison

Middleton Lodge