Networking With Industry Leaders At New Congress

Networking with industry leaders at new congress

Brompton Laundry director Fiona Howie enjoyed networking with industry leaders at the first-ever Textile Services Association (TSA) congress this week.

One of the few women among the 70 delegates who attended, she made the most of the opportunity to share experiences and learn from other chief executives and owners.

The new event was aimed at all levels of TSA members and involved discussion and debate about industry issues and updates on TSA news. Open to premium supply partners, business owners, and laundry directors, the gathering included presentations of high-quality papers on various themes, with experts from as far afield as America taking part.

Matthew Syed, the BBC radio presenter and a former No 1 table tennis player who has appeared at the Olympic Games, delivered a fascinating keynote speech on the importance of a growth mindset within a team.

Fiona said: “It was a great opportunity to interact with the key players in the industry and learn what others are doing, especially at a time when we are growing our client base. These events are always valuable and ensure we remain at the forefront of the industry.” 

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What Our Clients in the Lakes Say

We’re proud to work with some of the region’s leading hospitality businesses. Here’s what they say about our service.

We have worked with Brompton Laundry for 8 years across the majority of our holiday homes and wouldn’t hesitate to recommend them. The quality of the linen is consistently high, which makes such a difference to our guests’ experience. Just as importantly, the team are incredibly reliable - delivering on time to some of our more far-flung properties in the Dales. That consistency and dependability gives us real peace of mind, and we know we can always count on them.
When our previous Linen Service Provider moved out of Yorkshire, nearly10 years ago, we were keen to maintain our ethos of only using local, and independent suppliers.  Fiona and Brompton Laundry were recommended to us by a fellow B&B operator, from the first meeting with Fiona we knew that we had lucked out.  Professional and detailed with an eye on customer care.  This has filtered down to everyone that we deal with at any stage, Sue in the office and our delivery team Darren, Graham and Colin. 

Everyone is a pleasure to deal with, and change requests are dealt with efficiently and courteously.
Brompton Laundry make everything seamless and stress-free! We simply couldn’t run our holiday cottage business without them. Collections and deliveries are on time, every week, and always with a smile. The superior quality linen never fails to impress our guests, who frequently mention the “fluffy white towels” and “luxury bedding” in their reviews. We feel very fortunate to have such a brilliant, professional service right here in the Dales.
We have worked with Brompton Laundry for over 12 years, and throughout that time they have consistently supplied top-quality bed linen and towels to our holiday cottages. Their service is excellent, and the team are always friendly, professional, and genuinely helpful. On the rare occasion that an issue has arisen, it has been resolved quickly and efficiently with minimal fuss. Brompton Laundry are reliable, responsive, and a pleasure to work with, and I would not hesitate to recommend them.
We have worked with Fiona and the team at Brompton Laundry for over 10 years, and they ensure all of our linen is properly looked after. They are reliable, helpful and always deliver. This support has been a huge help to our team, keeping everything consistently up to standard and allowing us to focus on our roles here. I would always recommend them – they are great to work with.
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